Frequently Asked Questions

How long does it take to build my website?

Most websites are completed and live within 3-5 business days. Custom designs may take up to 7-10 days depending on complexity.

Can I make changes to my website after it's live?

Yes! You can choose our monthly maintenance service (£29-£39/month) for ongoing updates, or we'll provide training so you can manage content yourself.

What's included in the One-Time Setup package?

The One-Time Setup (£69) includes template customization, content integration, mobile optimization, basic SEO, contact forms, and 1 month of support.

What's included in the Ongoing Improvement package?

Everything in One-Time Setup plus ongoing updates, content changes, bug fixes, priority support, monthly check-ins, and continuous improvements - all for £69 setup + £39/month.

Do you provide hosting and domain setup?

We can help you set up hosting and domain registration, or you can use your existing hosting. We'll ensure everything works perfectly.

What if I need additional features?

We can add custom features like online booking, e-commerce, or integrations. Contact us to discuss your specific needs and we'll provide a quote.

Is there ongoing support after launch?

Yes! The Ongoing Improvement package includes 1 month of priority support, and we offer monthly maintenance plans (£29-£39/month) for businesses that prefer hands-off management.

Can I cancel the monthly service anytime?

Absolutely! There's no contract - you can cancel the monthly service anytime with no fees or penalties.

What payment methods do you accept?

We accept bank transfers, PayPal, and Stripe. Payment is typically due 50% upfront and 50% on completion for one-time projects.

Do you work with clients outside the UK?

Yes! We work with clients worldwide. All our services are remote-based, making it easy to work with clients anywhere.